We warranty each and every KitchenSteel knife to be free of defects in material and workmanship for the life of the knife, and we will repair or replace with a new knife, at our option, any KitchenSteel knife that is defective. KitchenSteel Knives does not warrant its products against normal wear, misuse, damage caused by improper sharpening, product modifications, or any damage resulting from use other than the intended purpose of the item. KitchenSteel knives are not intended to be used as hammers, chisels, pry bars, or screwdrivers.
If the knife is unable to be repaired, we will extend a one- time offer, allowing you the option to purchase a new knife for 50% off of our price listed on the website, excluding any custom knives or web specials.
In our blog, you can find articles on how to take care of your knives and how to remove rust from kitchen knives. Please read them and you will know how to make your knives last forever :)
Some Frequently Asked Questions about warranty:
My blade coating or handle coating is chipped or worn, is this covered under warranty?
Coatings will naturally wear or chip with use and are not covered under our warranty.
My knife has developed some rust on it, is this covered under warranty?
Rust is not covered under warranty. As with any fine tool, proper maintenance is required. Knives need to be kept clean and dry to help prevent rust from developing.
I put my knife in the dishwasher/washing machine to clean it. Now it is rusty, won't work properly, or coating has faded, is this covered under warranty?
This is not covered by our forever warranty and we do not recommend this form of cleaning.